Contact Us
Have a question, a compliment, or just want to say Hola!
We’d love to hear from you! Whether you’re curious about our products, need help with your order, or just want to share your beauty story, our team is just a message away.
Say Hello!
Drop us an email: contact@kosmiqua.com
Order Support
Need help with your order, tracking, or returns?
Reach out to: info@kosmiqua.com
Retail or Bulk Inquiries
Want to stock our products or partner with us?
Email us at: purchase@kosmiqua.com
Our HQ
A little slice of Europe in India:
314, Time Square, 10 Main Rd, opp. Bharti residency, Pal Gam, Surat, Gujarat 394510
Corporate Office
First Floor, 125, Kaveri Main Road, 4th Cross St, A Narayanapura, Udaya Nagar, Mahadevapura, Bangalore, 500016
We're Here For You
Monday to Friday: 10:00 AM – 6:30 PM
(We take weekends off to pamper ourselves and managing staff’s skincare too 😉)
Because the world’s best beauty deserves a conversation.
FAQ's
KosmiQua is a beauty platform that scours Europe for top-shelf cosmetic brands to curate and distribute. We are focused on providing luxurious, high-quality, and beautiful products with our core aesthetic rooted in the latest skincare and makeup trends.
We source and purchase directly from established cosmetic brands in France, Italy, the United Kingdom, and throughout continental Europe.
Yes, we source our products directly from official distributors and brand partners to ensure 100% authenticity.
We offer a curated selection of premium European and global beauty brands, including CASMARA, BIODERMA, OLAPLEX, L'Oréal Professional, NATURICA by RICA, Cetaphil, Matrix, Caudalie
We typically try to ship your order within 24-48 hours. Shipping timelines vary by region, but will generally take 5-10 business days to arrive.
If you are not happy with your purchase, we accept returns or exchanges within 5-6 days of delivery as long as the item is unopened and remains in its original condition. Please refer to our Return and Refund Policy
Many of our products are made with gentle, dermatologically-tested ingredients. However, we always suggest patch testing or contacting your dermatologist for safety concerns.
You can subscribe to our newsletter, or follow us on Instagram, Facebook, or Twitter to be informed about the latest launches, trends, and exclusive offers!
At KosmiQua, we understand that every skin type is unique. That’s why our product pages include detailed descriptions, ingredient lists, and skin-type suitability.
Have a question, a compliment, or just want to say Hola!
Say Hello!
Drop us an email: contact@kosmiqua.com
Order Support
Reach out to: info@kosmiqua.com
Retail or Bulk Inquiries
Email us at: purchase@kosmiqua.com
Our HQ
We're Here For You
Because the world’s best beauty deserves a conversation.
FAQ's
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